FAQs

What are bad credit mobile phones?

Bad credit mobile phones are just like traditional contract phone plans where the customer gets to choose handset and a bundle plan combo as part of the contract. When approved, you will be required to pay a fixed monthly fee for the duration of the contract term.

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Who are bad credit mobile phones for?

Bad credit mobile phones are for people with bad credit. This type of phone deal is especially offered for those who cannot otherwise get approved for a contract plan from major carriers in the UK.

Can I apply even with a bad credit history?

Even if you have a history of default or CCJ, you can still apply for a bad credit phone so long as you meet the basic requirements or eligibility criteria. Your credit score is never a factor when assessing your application for a bad credit mobile phone.

What are the requirements when applying for a bad credit phone?

When applying for a bad credit phone, the requirements are pretty basic. You just need to be at least 18 years in age and a UK resident to be eligible. You’ll also have to provide your recent pay slips to prove your financial capability in addition to other required documents such as IDs and billing details.

Do I get to choose my handset?

Yes, you get to choose the handset that you want as part of the contract plan package. You can also choose your bundle plan inclusive of call, text and data allowances, which you can tailor perfectly with your monthly usage. Available handsets include old and new models from popular brands such as Apple, Samsung, Nokia, LG and more.

How much do bad credit phones cost?

The cost of your bad credit phone will depend on two major factors. One is your handset choice and the other is your bundle plan. Choosing a high-end handset, for example, will mean that your monthly fee will be more expensive than if you choose a basic smartphone choice. In any case, you’ll have to commit to paying a monthly fee for the duration of the contract term.

How long does the contract term last?

Bad credit mobile phone plans are available in 12, 24 and 36-month contracts. The typical choice is 24 months where you will have to pay a monthly fee for the duration of the term covering your phone’s cost as well as your bundle plan.

Do you run credit checks?

In line with our mission to help customers with bad credit, we do not run credit checks. Rather than consider your credit score when assessing your contract phone application, we look at your financial capability instead. So long as your proof of income proves that you can pay your monthly fee per month without trouble, you can expect to get approved for a bad credit phone fast.

When do I receive my handset?

Once approved for a bad credit phone, we’ll have your phone ready for shipment right away. You can expect to receive it within 24 to 48 hours after confirmation of your application’s approval. How do I pay for my monthly fee?

You can pay your monthly fee over-the-counter or you can opt to set up an automatic debit deduction to avoid hassles and delays with payments.